Packages

Two ways to work together.

Pick the engagement that matches where your team is today — flexible hourly help, or a full CX system stood up end-to-end.

Flexible · on-demand

Help when you need it

An expert pair of hands inside the support and CX stack you already run. We've worked across most of the major help desks, knowledge bases, and CX tools, so we can drop in, get oriented quickly, and help where it hurts — no rebuild required.

Works inside your existing tools and workflows
Ad-hoc fixes, coverage, or documentation sprints
Direct Slack / email access
No long-term commitment

From

Hourly · monthly retainer

Get in touch

Full CX system

A fixed-scope, fixed-price project to stand up your entire customer experience system — tools, processes, documentation and surveying, ready to hand over to your team.

Help desk & support tool selection + setup
Process design & playbooks
Public help center + internal docs
NPS & CSAT program, end-to-end
Team training & handover

Fixed

Project price · scoped together

Start a project

Need something in between? Most engagements end up bespoke — book a free consultation and we'll shape it together.